Making a reservation with us is simple. Once we’ve confirmed your reservation dates and the property that you wish to vacation at, we’ll e-mail you a rental agreement and a set of rules to sign.

It’s easy! We handle all payments, safely and securely, via PayPal. You are not required to have a PayPal account. We also accept personal checks, but your reservation will not be officially confirmed until the check clears.

Your security deposit is typically returned to your credit card, within a few days of check-out. In some cases, we may need to refund your deposit by mail. We are subject to the limitations of the refund policies of PayPal.

All cancellations, will incur a $50.00 processing fee. A sixty (60) day notice is required for cancellation. Cancellations must be made more than sixty (60) days prior to your arrival, to ensure that there are no additional penalties. Cancellations or changes that result in a shortened stay, or that are made within sixty (60) days of the check-in date, will forfeit the full advance payment and damage / reservation deposit. Cancellation during the stay or early departure does not warrant any refund or rent deposit.

We’ve been successfully operating vacation rentals since 2007, with numerous repeat customers, year after year. We are a registered business with the State of Michigan, and accredited by the Better Business Bureau.

Most guests will only have to bring clothes, food and their own beach towels. We provide linens, bath towels, toilet paper, dish soap, etc. Please check out the list of amenities for each property.

There are a great number of things to do on your vacation with us. We provide canoes, and fishing boats for you to use on-site. In addition to lake activities, there are hiking, biking, snowmobile and ATV trails nearby. Gaylord is also known as the Golf Mecca of the mid-west. We’re also just a few minutes from Treetops and the Otsego Club for skiing.

Depending upon which lake house you’re staying at, we’re only a 10-15 minute drive from Gaylord and the I-75 / M-32 interchange.

Absolutely! We allow one dog to vacation with our guests for an additional fee of $50.00. A separate pet addendum must almost be signed.

Yes. Wi-fi is available only at our “Chalet on Lake Louise”. We do not charge an additional fee for this service. Our properties on Little Bear Lake do not have local Internet services available.

No. All properties are NON-SMOKING units. If it is determined that smoking has occurred inside the home, a forfeiture of the entire security deposit will occur. No exceptions.

Yes. We will NOT rent to vacationing students or singles under 25 years of age unless accompanied by an adult guardian or parent.

If a personal item is mistakenly left behind, it is important to let us know immediately. We’ll do our best to ensure that our cleaning crews are notified that an item may have been left in one of the houses. We’ll ship the item to you, at your expense, as expeditiously as possible.